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Web tool offers flexibility to people on assistance

MY SELF SERVE

British Columbians now have even easier access to their personal income and disability assistance information when they want it with the province-wide launch of My Self Serve.

My Self Serve is a way for people who receive income and disability assistance to access their personal information online, including their monthly cheque amount, status of their monthly report (stub) and annual earnings exemption limits, as well as receiving important reminders and messages from the Ministry. My Self Serve offers people more flexibility in how, when and where they access Ministry services — increasing convenience and independence.

My Self Serve builds on the best practices and information gathered from the Ministry’s income assistance online application tool and through stakeholder consultations to determine the types of on-line services that best meet the needs of British Columbians.

This web-based tool was introduced in phases in early 2014 to a limited number of users in Abbotsford and Prince George, was expanded in August and now is available throughout the province.

For more information on My Self Serve, see myselfserve.gov.bc.ca.