I would like to give some free advice to managers of retail businesses on the Coast from my years of experience as an internal auditor and fraud examiner.
Your staff should never be allowed to ask a customer if they want their receipt. Leaving a receipt with a cashier means they can wait until the customer leaves and then either void or refund the sale and keep the cash. In addition, depending on when they ask if you want your receipt, they may just decide to ring in no sale and again keep the cash. Businesses on the Coast shouldn’t put this kind of temptation in front of their staff. It has the potential to hurt everyone.
I remember seeing a sign at a fast food counter: if you don’t get your receipt, ask for the manager and your meal will be free. Make it a rule that all receipts will be routinely provided to customers, period.
Pat McDowell, Sechelt
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